Monthly Archives: November 2015

NEW CMS AND HHS RESOURCES

1. NEW CMS RESOURCE: 2016 Federally-facilitated Marketplace Assister Training Content The content of Navigator Training Courses and Certified Application Counselor Training Courses are now available online. Click here to view the Navigator course modules, click here to view the CAC course modules, and click here to view links to both, along with other technical assistance resources for the 2016 assister training.   2. NEW Blogs on Preventive Care

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DECEMBER 7 IS LGBT WEEK OF ACTION

During the week of December 7, the Department of Health and Human Services will celebrate an OE3 Lesbian, Gay, Bisexual, and Transgender (LGBT) Week of Action. HHS will take the opportunity this week to discuss LGBT health and health disparities, highlight health resources available to LGBT consumers, and promote Open Enrollment while doing targeted outreach to LGBT communities. In honor of LGBT Week of Action and to help you get ideas for  reaching

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RURAL HEALTH WEEK OF ACTION AND NATIONAL RURAL HEALTH DAY

Many external organizations have developed tools, tips, materials, or training sessions that assisters can use.  We are sharing those resources through this weekly newsletter and by posting them on Marketplace.cms.gov. If you would like to recommend other helpful resources, please email CACQuestions@cms.hhs.gov. We will be limited to sharing resources that are (1) applicable to assisters facilitating enrollment in the Federally-facilitated Marketplaces

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CMS Announces $32 Million to Help Get Eligible Children Enrolled in Health Coverage

On Monday, November 16, CMS announced $32 million in available funds to support efforts to reach out to families with children eligible for Medicaid and the Children’s Health Insurance Program (CHIP) and help them get covered. The funds will support efforts to reach out to families with children eligible for Medicaid and CHIP, and help get them covered and stay covered for as long as they qualify. CMS expects to award approximately 30 cooperative

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Reminder: Assister Help Resource Center (AHRC)

Have you used the AHRC yet? As mentioned in the November 12th assister newsletter, CMS recently launched the Assister Help Resource Center for the 2016 Open Enrollment period. The AHRC is a dedicated call center for assisters in states using the Healthcare.gov platform. The AHRC focuses on policy issues; the customer service representatives will not have access to the consumer’s application. See our questions and answers here for more about this

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NEW CMS RESOURCE: MARKETPLACE HEALTH COVERAGE RIGHTS AND PROTECTIONS

To help consumers better understand their rights when they enroll in a Marketplace health plan, CMS released a new fact sheet, Health Insurance Marketplace: Know your rights. This resource offers information on rights and protections that consumers have when they enroll in a Marketplace plan. These rights include: Getting easy-to-understand information about what a plan covers, what consumers will pay for services out-of-pocket, what drugs a plan

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CORRECTED LINK: CONSUMER GUIDE FOR ANNUAL HOUSEHOLD INCOME DATA MATCHING ISSUES

Last week’s newsletter included information on a new resource guide from CMS which assisters can use to help consumers through the eligibility and enrollment process and to resolve annual household income data matching issues. However, the link included in last week’s newsletter was incorrect; please use this link to access the Consumer Guide for Annual Household Income Data Matching Issues. This guide will: Help consumers understand how the

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Reminder: Assister Help Resource Center (AHRC) Launched for the 2016 Open Enrollment Period

Have you used the AHRC yet? As mentioned in the October 28th assister newsletter, CMS recently launched the Assister Help Resource Center for the 2016 Open Enrollment period. The AHRC is a dedicated call center for assisters in states using the Healthcare.gov platform. The AHRC focuses on policy issues; the customer service representatives will not have access to the consumer’s application. See our questions and answers here for more about this

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November is Lung Cancer Awareness Month & Nov. 19th is the Great American Smokeout!

November is Lung Cancer Awareness Month.  The American Cancer Society is sponsoring the Great American Smokeout on November 19th.  This year's theme is Quit Like a Champion. Smokers who quit - and stay quit - are champions to us, their families, and their friends. Make sure to check out Great American Smokeout Event Tools and Resources for downloadable flyers, posters, and table tents as well as ready-to-use web and social media graphics for your

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REMINDER: HELP CONSUMERS ENSURE TIMELY FORMS 1095-A

As noted in the October 14, 2015 assister newsletter, assisters can help consumers reduce Form 1095-A errors and ensure timely delivery of the form by: Encouraging consumers who had 2015 Marketplace coverage to update their mailing address by November 15, 2015 if their mailing address changed during 2015 so that their Form 1095-A will be sent to the correct address. Suggesting to consumers enrolling in coverage through the Marketplace for the first

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