Patient Centered Medical Home

The Patient Centered Medical Home (PCMH) model emphasizes comprehensive and continuous care provided by a team of health professionals, and delivered in a way that focuses on each patient’s unique needs. HCAN is committed to assisting all community health centers in Nebraska achieve PCMH recognition because it can help improve clinical outcomes and patient experiences, and reduce costs to Nebraska’s health systems. 

PCMH Recognition Resources  

HRSA’s PCMH Initiative, including a comparison chart of recognition options.

NCQA (National Committee for Quality Assurance) PCMH homepage.

The Joint Commission’s Primary Care Medical Home information 

PCMH Transformation

The Safety Net Medical Home Initiative (www.safetynetmedicalhome.org) encourages practices to think about PCMH as a transformation which requires a long term commitment, beyond just the recognition process. To help practices manage the PCMH transformation process Qualis Health, in partnership with the MacColl Center for Health Care Innovation and with the support of The Commonwealth Fund, has outlined eight change concepts:

  1. Empanelment
  2. Continuous and Team-Based Healing Relationships
  3. Patient-Centered Interactions
  4. Engaged Leadership
  5. Quality Improvement Strategy
  6. Enhanced Access
  7. Care Coordination
  8. Organized, Evidence-Based Care

You can read more about the change concepts here. In particular, the PCMH-A survey has proven to be a valuable on-going monitoring tool for community health centers across the country. (www.qhmedicalhome.org/sites/default/files/PCMH-A.pdf)  HCAN encourages community health centers to use the PCMH-A survey as a monitoring tool, as well as a way to engage staff and facilitate important dialogue about PCMH in your health center.

HCAN Resources

Community health centers are well-positioned for the PCMH Model, given the community involvement and comprehensive services already present at community health centers. HCAN offers a variety of training and technical assistance options to Nebraska health centers as they embark upon PCMH transformation.

If you need assistance with the recognition process, please contact Keshia Bradford at KBradford@HCANebraska.org or 402-933-3519.