How to Effectively Work With Medical Interpreters
This 15-minute training covers key tips for working with medical interpreters to ensure all patients receive high-quality care, regardless of language.
Colorectal Cancer (CRC) Screening Best Practices
A best-practices guide for colorectal cancer screening, covering outreach strategies, workflow recommendations, data-driven targeting, text and phone scripts, and a standing order template.
Grants Management 101 – Training Series
Training for health center staff on grants, reporting, and invoicing. Learn best practices, tools, and HCAN-specific requirements for federal, philanthropic, and collaborative grants.
Achieving Financial Success: Front Office Staff
This session for FQHC front office staff covers data capture, claim denials, and sliding fee audits, equipping staff to optimize operations and maintain compliance.
Professionalism: Full Series
These trainings provide essential skills for success in community health centers, covering professionalism, practical job tips, and key requirements for compliance and quality care.
Front Desk Operations: Full Series
This video series trains frontline healthcare staff in scheduling, communication, and patient interaction, covering phone skills, tough situations, and office efficiency.
Becoming a Generative Board: Full Series
“Becoming a Generative Board” is a 4-part series to help health center boards boost effectiveness, adopt forward-thinking practices, ensure compliance, and plan for leadership succession.