Professionalism: Full Series
These trainings offer essential skills and knowledge to support professional growth and success in community health centers. Topics include workplace professionalism, practical tips for effective job performance, and an overview of key health center requirements to ensure compliance and quality care.
Presented by Jennifer Genua-McDaniel, BA (HONS), CHCEF, Founder/CEO of Genua Consulting.
History of Health Centers: Full Series
The Community Health Center Movement has origins that are linked to our country’s advancement of civil rights. As we invite new generations of leaders to learn of this history, this short resource outlines how health center teams can gain further understanding of the movement’s history to educate and inspire staff. It also offers an opportunity to leverage this historical context to invite a renewed commitment among staff to ensure quality, accessible care for all. Presented by Janice Sherman, MPA, CEO of Partners in Equity, LLC.
Front Desk Operations: Full Series
This comprehensive video series offers essential guidance and skills development for frontline staff in healthcare settings, focusing on various aspects of scheduling, communication, and patient interaction. From mastering telephone communication to handling challenging situations and optimizing office operations, each webinar provides practical insights and strategies for delivering exceptional customer service and ensuring efficient workflow. Whether onboarding new staff or refreshing existing skills, these videos serve as invaluable resources for enhancing patient experience and operational excellence at the frontline of healthcare delivery. Presented by Shellie Sulzberger, LPN, CPC, ICDCT-CM, President and Co-Founder of Coding & Compliance Initiatives, Inc.
Becoming a Generative Board: Full Series
“Becoming a Generative Board” is a four-part series aimed at transforming health center Boards of Directors into generative forces. Participants learn strategies to elevate their board’s effectiveness, engage in forward-thinking practices, ensure compliance through effective meeting minutes, and implement succession planning for leadership continuity. This series equips participants with the knowledge and tools needed to foster strategic thinking, compliance, and leadership continuity within health centers.
Achieving Financial Success: Revenue Cycle
This session is designed specifically for revenue cycle managers who work within FQHCs. During the session, we will cover various topics, including diagnosis coding and its impact on reimbursement, tracking of items included in the cost report, compliance for billing Medicare FQHC patients, and EMR problem list cleanup and review. Our aim is to provide participants with valuable insights and strategies to optimize their revenue cycle management processes and ensure they comply with regulatory requirements. Presented by Mankin Consulting, LLC and BCA, Inc.
Advocacy 101 Webinar
This webinar, originally held on January 8th, 2024, covers the basics of advocacy, what health centers can do, our advocacy efforts in Nebraska and at the federal level, and how to get involved. Whether you missed the live event or want a recap, tune in to discover how you can make a difference in health center advocacy for our community. Presented by Sarah Franḉois, Deputy Director of National Grassroots Advocacy at NACHC, Kaitlin Reece, Government Affairs & Public Policy Advisor at Catalyst Public Affairs, Tim Gay, President & Founder at Catalyst Public Affairs.