IPV Screening Script Postcard
This quick-reference postcard offers guidance for health center staff on how to conduct trauma-informed IPV screenings using the PVS (Partner Violence Screen) tool.
Care Management Daily Planning Sheet
Daily planning tool for care managers to organize caseloads, track appointments, prioritize visits, follow up with patients, and monitor hospital/ED discharges.
Care Management Toolkit
Toolkit for health center staff to design, improve, and evaluate care management programs, covering development, patient ID, workflows, billing, and outcome measurement.
IPV Info Booklet
This booklet guides health center staff to recognize, screen, and respond to intimate partner violence, with workflows, safety tips, staff support, and community resources.
De-Escalation in Clinic Settings
Learn to handle clinic escalations with this 2-part series: prevention and self-assessment (Part 1) and early/mid-stage intervention (Part 2). Includes downloadable policies.
Achieving Financial Success: Front Office Staff
This session for FQHC front office staff covers data capture, claim denials, and sliding fee audits, equipping staff to optimize operations and maintain compliance.
Working with Newcomers
Learn about resettlement, care access challenges, displacement experiences, language barriers, and strategies to support resettled communities.
Achieving Financial Success: CFO/Controllers
This session for FQHC CFOs and controllers covers RVU-based fee schedules, HRSA/330 compliance, cost reporting, 340b, and grant budgeting to support financial health.
Professionalism: Full Series
These trainings provide essential skills for success in community health centers, covering professionalism, practical job tips, and key requirements for compliance and quality care.
History of Health Centers: Full Series
Front Desk Operations: Full Series
This video series trains frontline healthcare staff in scheduling, communication, and patient interaction, covering phone skills, tough situations, and office efficiency.
Becoming a Generative Board: Full Series
“Becoming a Generative Board” is a 4-part series to help health center boards boost effectiveness, adopt forward-thinking practices, ensure compliance, and plan for leadership succession.