Resource Library

Toolkit for health center staff to design, improve, and evaluate care management programs, covering development, patient ID, workflows, billing, and outcome measurement.

This booklet guides health center staff to recognize, screen, and respond to intimate partner violence, with workflows, safety tips, staff support, and community resources.

Learn to handle clinic escalations with this 2-part series: prevention and self-assessment (Part 1) and early/mid-stage intervention (Part 2). Includes downloadable policies. Presented by Elizabeth Morrison.

This session for FQHC front office staff covers data capture, claim denials, and sliding fee audits, equipping staff to optimize operations and maintain compliance. Presented by Mankin Consulting & BCA, Inc.

Learn about resettlement, care access challenges, displacement experiences, language barriers, and strategies to support resettled communities. Presented by Katherine Saaid, Lutheran Family Services.

This session for FQHC CFOs and controllers covers RVU-based fee schedules, HRSA/330 compliance, cost reporting, 340b, and grant budgeting to support financial health. Presented by Mankin Consulting & BCA, Inc.

These trainings provide essential skills for success in community health centers, covering professionalism, practical job tips, and key requirements for compliance and quality care. Presented by Jennifer Genua-McDaniel.

Learn the history of the Community Health Center Movement and its civil rights roots. This resource helps staff understand, get inspired, and recommit to quality, accessible care. Presented by Janice Sherman.

This video series trains frontline healthcare staff in scheduling, communication, and patient interaction, covering phone skills, tough situations, and office efficiency. Presented by Shellie Sulzberger.

“Becoming a Generative Board” is a 4-part series to help health center boards boost effectiveness, adopt forward-thinking practices, ensure compliance, and plan for leadership succession.

Designed for FQHC revenue cycle managers, this session covers coding, cost report tracking, Medicare billing compliance, and EMR cleanup. Presented by Mankin Consulting, LLC & BCA, Inc.

This Jan 8, 2024 webinar covers health center advocacy basics, efforts in Nebraska and at the federal level, and ways to get involved. Featuring speakers from NACHC and Catalyst Public Affairs.