Found Resources: 26
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IPV Screening Script Postcard

This quick-reference postcard offers guidance for health center staff on how to conduct trauma-informed IPV screenings using the PVS (Partner Violence Screen) tool.

Document
Care Management Daily Planning Sheet

Daily planning tool for care managers to organize caseloads, track appointments, prioritize visits, follow up with patients, and monitor hospital/ED discharges.

Document
Care Management Toolkit

Toolkit for health center staff to design, improve, and evaluate care management programs, covering development, patient ID, workflows, billing, and outcome measurement.

Document
IPV Info Booklet

This booklet guides health center staff to recognize, screen, and respond to intimate partner violence, with workflows, safety tips, staff support, and community resources.

De-Escalation in Clinic Settings

Learn to handle clinic escalations with this 2-part series: prevention and self-assessment (Part 1) and early/mid-stage intervention (Part 2). Includes downloadable policies.

Achieving Financial Success: Front Office Staff

This session for FQHC front office staff covers data capture, claim denials, and sliding fee audits, equipping staff to optimize operations and maintain compliance.

Working with Newcomers

Learn about resettlement, care access challenges, displacement experiences, language barriers, and strategies to support resettled communities.

Achieving Financial Success: CFO/Controllers

This session for FQHC CFOs and controllers covers RVU-based fee schedules, HRSA/330 compliance, cost reporting, 340b, and grant budgeting to support financial health.

Webinar
Professionalism: Full Series

These trainings provide essential skills for success in community health centers, covering professionalism, practical job tips, and key requirements for compliance and quality care.

Webinar
History of Health Centers: Full Series

Learn the history of the Community Health Center Movement and its civil rights roots. This resource helps staff understand, get inspired, and recommit to quality, accessible care.

Front Desk Operations: Full Series

This video series trains frontline healthcare staff in scheduling, communication, and patient interaction, covering phone skills, tough situations, and office efficiency.

Webinar
Becoming a Generative Board: Full Series

“Becoming a Generative Board” is a 4-part series to help health center boards boost effectiveness, adopt forward-thinking practices, ensure compliance, and plan for leadership succession.