Teen Check-Ups: Taking Control of Your Health
Checkups help teens stay healthy and take charge of their care. Watch this video together to learn what to expect and how teens can be active partners in their care. English & Spanish.
Grants Management 101 – Training Series
Training for health center staff on grants, reporting, and invoicing. Learn best practices, tools, and HCAN-specific requirements for federal, philanthropic, and collaborative grants.
How to Pay
Not sure how to pay for health insurance on Healthcare.gov? This video guides you through setting up payments, managing billing, and avoiding gaps in coverage. Available in English, Spanish, Karen, Somali, Burmese.
Using New Health Insurance Coverage
How to Find a Provider
Looking for a doctor or specialist with your Healthcare.gov plan? This video shows how to find in-network providers, book appointments, and maximize your coverage. Available in English, Spanish, Somali, Karen, Burmese.
Depression Remission: Best Practices
Webinar on the UDS Depression Remission measure, featuring promising practices by Health Partners of Western Ohio to boost performance.
IPV Screening Script Postcard
This quick-reference postcard offers guidance for health center staff on how to conduct trauma-informed IPV screenings using the PVS (Partner Violence Screen) tool.
Care Management Daily Planning Sheet
Daily planning tool for care managers to organize caseloads, track appointments, prioritize visits, follow up with patients, and monitor hospital/ED discharges.
Care Management Toolkit
Toolkit for health center staff to design, improve, and evaluate care management programs, covering development, patient ID, workflows, billing, and outcome measurement.
IPV Info Booklet
This booklet guides health center staff to recognize, screen, and respond to intimate partner violence, with workflows, safety tips, staff support, and community resources.
De-Escalation in Clinic Settings
Learn to handle clinic escalations with this 2-part series: prevention and self-assessment (Part 1) and early/mid-stage intervention (Part 2). Includes downloadable policies.
Achieving Financial Success: Front Office Staff
This session for FQHC front office staff covers data capture, claim denials, and sliding fee audits, equipping staff to optimize operations and maintain compliance.
